July 31st, 2025
Improved
Fixed
Feature
July 2025 Release
Hey RTOPilot community,
July has been packed with improvements that make RTOPilot more flexible and user-friendly. We've focused on giving you better control over your billing processes, making historical data more useful, and streamlining everyday tasks with better search and usability features.
What's new
Improved User Experience
New Search Capabilities
Search bars have been added to all top-level tables, making it much easier to find specific students, classes, or records quickly.
Better Table Management
We heard your feedback - everyone wants to see more data on a page!
Rows per page increased to a maximum of 500 entries
Default display for top-level tables set to 100 rows
No maximum height restriction on class enrolments card for better visibility
Better Student Communication
Student AVETMISS Profile Reminders
Students who need to complete their profile information before class will now receive additional automatic reminders which will increase student completion rates and improve data quality across the system.
Reply-to Emails
Your RTOPilot organisation email has been added as the default reply-to address in emails sent to students. This will help students get the support they need if they reply to any emails sent through RTOPilot.
Markdown Support
Course and Class descriptions now support markdown formatting, giving you more control over how key information is presented to students.
Learn more about markdown formatting: https://markdownguide.offshoot.io/basic-syntax/
Flexible Corporate Billing
Include Individual Enrolments in Corporate Invoices
You can now select individual enrolments and include them in corporate booking invoices. This gives you much more flexibility when managing unique billing scenarios.
Configurable Certificate Delivery
We now allow you to choose whether RTOPilot will withhold corporate booking certificates from being sent to students if the enrolment hasn't been paid for via invoice. This gives you better control over certificate delivery and payment compliance.
This new setting is available under 'Settings' -> 'Enrolments' -> 'Behaviour' in the Admin Portal.
Historical Data Management
Certificate Generation from Imported Training
You can now also generate certificates on imported historical training data. If you've imported or migrated training records from other systems, you can now issue certificates from that historical training.
Imported Student Data Display
The student table now displays imported AVETMISS information, giving you a complete view of both current and historical training records in one place.
Minor Improvements
Our LLN assessment is now built directly into the student enrolment flow
Class templates with VET units allow for other certificates to be issued by default (beyond SoA)
Extended class cutoff date options
Improved feedback for USI authorisation failures
Failed RTOPilot billing attempts are now automatically retried
Admins receive in-app notifications if billing has failed
Bug Fixes
We've also addressed several issues this month based on your feedback:
Fixed date of birth fields not working in modals
Properly randomised LLN questions
Prevented refunds for leads when sessions expire
Fixed trainers not being included when classes and sessions are duplicated
Corrected price visibility issues for corporate booking classes
Fixed name prefill functionality on new unit modal
Students not enrolled in Statement of Attainment courses (e.g., VOCs) are no longer prompted to complete AVETMISS data collection
Enrolments for non-Statement of Attainment courses are no longer included in AVETMISS exports
Imported/migrated students can now update their USI information
We're committed to making RTOPilot the most reliable and user-friendly training management system for RTOs. As always, your feedback drives our development, so please continue to share your thoughts and suggestions through our in-app feedback channels or via WhatsApp.
Looking forward to sharing more updates with you soon!