January 16th, 2026

New

Improved

Better Support, Feedback and Live Chat System

This update enhances RTOPilot's feedback system by integrating with our new feature request platform.

What's new

Live Chat and Support

You can now chat with us directly inside the RTOPilot app using the ‘Support’ option in the sidebar.

We’ll be adding new documentation that will also live in the ‘Help’ section of the widget.

Enhanced Feature Request System

We've also streamlined how you can share feedback and request new features. RTOPilot now connects directly with our dedicated feedback platform, making it easier for users to submit suggestions and track the development of new capabilities. Your input helps us prioritise improvements that matter most to your organisation.

Just click the ‘Feedback’ button in the Admin Portal sidebar to share with us:


Public Changelog: https://www.rtopilot.com.au/changelog

Public Roadmap: https://feedback.rtopilot.com.au/en/roadmap