Changelog
Help Center

Have something to say?

Tell us how we could make the product more useful to you.

Integrate with Xero accounting software

Automatically synchronises invoices, payments, refunds, and fees between RTOPilot and Xero, eliminating manual data entry for financial reconciliation. Creates invoices when students enrol, records payments and refunds as they occur, and handles payout reconciliation, providing real-time visibility of training revenue in your accounting system.

Linear 4 months ago

Feature Request

Enable group enrolments through public booking pages

Allows individuals to enrol and pay for multiple students in a single transaction, such as when a supervisor books training for their team or a parent enrolls multiple family members. Streamlines the booking process for small groups without requiring corporate account setup, reducing friction for common enrolment scenarios.

Linear 10 months ago

Feature Request

Accept externally paid enrolments through public bookings

Allows students to enrol in classes that will be invoiced or paid outside the platform, such as through purchase orders, direct bank transfers, or external accounting systems. Provides flexibility for organisations that need to accommodate alternative payment arrangements while still managing enrolments through RTOPilot.

Linear 7 months ago

Feature Request

Completed

Enable corporate coordinators to request new training sessions

Allows corporate coordinators to submit requests for new training sessions directly through their portal, including estimated attendee numbers and preferred scheduling. Streamlines the booking process by reducing back-and-forth communication and capturing requirements upfront for faster quote turnaround.

Linear 4 months ago

Feature Request

Add wallet card certificate template for construction induction

Provides a card-sized certificate template designed for printing physical cards for a variety of short courses, with appropriate styling and dimensions. Enables organisations delivering safety/construction training to produce cards that meet industry requirements without external design work.

Linear 3 months ago

Feature Request

Add superseded unit management and equivalency mapping

Enables RTOs to add superseded units of competency to courses and map them to current replacement units for Recognition of Prior Learning and Credit Transfer purposes. Handles transition periods when both old and new units are valid, ensuring accurate AVETMISS reporting and proper recognition of students' existing qualifications under updated Training Packages.

Linear 3 months ago

Feature Request

Enable payment adjustments for externally paid invoices

Allows administrators to record partial payments or deductions on externally paid invoices, such as when discounts are applied after booking or payments are made in instalments. Ensures financial records accurately reflect actual amounts received, improving reconciliation with external accounting systems and handling real-world payment scenarios.

Linear 7 months ago

Feature Request

Add image hotspot questions to LMS assessments

Enables creation of interactive image-based assessment questions where students click on specific regions to demonstrate knowledge, such as identifying parts of equipment, safety hazards in workplace photos, or anatomical structures. Supports visual and practical assessment methods beyond traditional text-based questions, particularly valuable for trades and health training.

Linear 4 months ago

Feature Request

Implement comprehensive audit trail logging

Automatically tracks and stores a complete history of create, edit, and delete actions across key system entities. Provides administrators with visibility into who made changes and when, supporting compliance requirements, troubleshooting, and accountability for sensitive operations like student record modifications or financial adjustments.

Linear 10 months ago

Feature Request

Completed

Add interactive video guides throughout the platform

Provides contextual video tutorials within key sections of the platform, accessible via help icons. Guides automatically display for new users or when content is updated, then remain available on-demand. Helps administrators, trainers, and coordinators quickly learn features and workflows without leaving the platform.

Linear 4 months ago

Feature Request

Completed

Enable ASQA-compliant post-training quality surveys

Provides standardised learner and employer satisfaction surveys that meet ASQA's annual Quality Indicator reporting requirements. Students and corporate clients can complete surveys via QR code after training, automatically collecting the feedback data needed for regulatory compliance without manual administration.

Linear 10 months ago

Feature Request

Payouts View Day 2

[ ] Re-order payment tabs to: "Balances", "Payouts", "Payments", … [ ] Payout modal doesn't use a scroll area : Want user to be able to click a transaction and see payment record deets (receipt, card details, etc.). One option is to put current payouts modal to the right of the payouts table. [ ] Add colours to the transaction type badges (right now refunds don't stand out from payments) [ ] Manual withdraw button on balance page might cause headaches [ ] Add badges to "Transaction Summary" table (and use types for the "Type" col) [ ] Remove all the old reconciliation logic in payoutEndpointUtils (assuming the cronjob was successful). Also there is a slight chance of de-sync because completeEnrolmentLead backfills the payment record async, so will want to make the ui handle the case where the payment record doesn't have an externalPaymentId yet (e.g. show a loader and poll, or a message saying "we are syncing, please come back in a few minutes" or smth)

Linear 2 months ago

Feature Request